An AI front desk for the phone calls your team misses.
Anchor acts like an AI front desk phone agent for limited-service hotels. It helps answer calls when staff are checking in guests, handling breakfast, walking the property, or covering a late-night shift alone.
Built for real front desk workflows
Front desk work is not just answering the phone. Staff are solving guest problems, handling arrivals, restocking, managing audits, and responding to owners. Anchor takes pressure off the phone line by answering routine questions, capturing details, and escalating calls that need a person.
Common calls Anchor can support
Anchor can help with availability questions, starting-rate guidance, late check-in details, breakfast hours, pet policy, parking, local questions, group blocks, corporate stays, long-stay requests, and Spanish-language guest questions.
Human escalation stays central
Anchor is designed to be careful. If a call needs a confirmed rate, manager approval, sensitive handling, or a decision outside the property factsheet, Anchor captures the information and routes it to the hotel team instead of pretending to know.