No. 01 · Missed bookings
After-hours booking calls.
A guest calls at night, reaches voicemail, and books another property. Ava answers, captures the stay request, and routes it for follow-up.
High-intent calls covered 24/7
AI phone answering service for hotels
Ava answers hotel calls when the front desk cannot.
Business goalTurn missed calls into captured booking intent.
Best fitOwner-operated hotels and motels with busy or after-hours desks.
First moveHear Ava answer before booking a sales call.
Anchor is a hotel AI phone answering service. Ava picks up 24/7, answers guest questions, captures booking requests, group blocks, and long-stay leads, then routes urgent calls to the right person before revenue disappears.
Who it is forHotel owners and operators with busy, understaffed, or after-hours front desks.
What it doesAnswers guest calls, captures revenue intent, and reduces repetitive front desk interruptions.
How it worksRuns on your phone line without PMS integration or brand IT approval.
Recover demandBooking calls do not die in voicemail after hours.
Protect staffFront desk can focus on guests standing in the lobby.
Capture groupsBlocks, crews, weddings, and teams get routed with details.
Stay brand-safeNo PMS access, no franchise IT project, no long rollout.
For hotel owners and operators: enter your email and we will send the demo details plus the missed-call estimate template.
No PMS integrationRuns on your phone line, outside brand-mandated systems.
Revenue firstCaptures bookings, groups, long-stays, and overflow calls.
Live demo lineCall Ava yourself before booking a meeting.
Coverage board
Phone line ready
Night call rings->Ava answers, captures dates, and routes the stay request.
Desk is busy->Ava handles FAQs so staff can finish the guest in front of them.
Group lead calls->Ava collects room count, dates, contact info, and reason for stay.
Built For Owners Of
Comfort InnQuality InnSleep InnCambriaEcono LodgeHampton InnHilton Garden InnTru by HiltonHome2 SuitesHoliday Inn ExpressCandlewood SuitesStaybridge Suitesavid hotelsFairfield InnSpringHill SuitesTownePlace SuitesDays InnSuper 8La QuintaRamadaMicrotelBaymontBest WesternRed Roof InnMotel 6Extended Stay AmericaIndependents
Comfort InnQuality InnSleep InnCambriaEcono LodgeHampton InnHilton Garden InnTru by HiltonHome2 SuitesHoliday Inn ExpressCandlewood SuitesStaybridge Suitesavid hotelsFairfield InnSpringHill SuitesTownePlace SuitesDays InnSuper 8La QuintaRamadaMicrotelBaymontBest WesternRed Roof InnMotel 6Extended Stay AmericaIndependents
Problem01
Where hotels lose calls and revenue.
When the front desk is busy or closed, calls go unanswered. These are the calls Anchor is built to cover.
No. 02 · Group leads
Group blocks and crews.
Ava collects dates, room count, contact information, and reason for stay so the owner or manager can follow up with context.
Details captured before follow-up
No. 03 · Front desk overflow
Routine questions.
Ava answers common questions about breakfast, parking, pets, directions, check-in, and amenities so staff can focus on guests at the desk.
Less interruption for staff
Demo02
What Ava handles.
Examples of the call types Ava can answer, capture, or route.
Sample 01 · 03:47 AM ET
After-hours rate inquiry.
Captures the stay request and queues a callback with context
Caller
"Hi, do y'all have a room for tonight? Late check-in."
Ava
"We sure do. Our rates start at $110, depending on availability. I can have our desk call you back in five minutes with the exact rate and book you, or you can check our website. Which works better?"
Caller
"Just text me a confirmation when it's booked. I'll be there by 1."
Sample 02 · 12:18 AM ET
Group block, sports tournament.
Collects group details before the lead is routed to the owner
Caller
"I'm calling about a youth soccer tournament next month. I need about 18 rooms across Friday and Saturday night."
Ava
"I can collect the details and have the right person follow up. What is the name of the tournament?"
Caller
"Rocket City Cup. Coaches and parents, mostly..."
Sample 03 · 10:04 PM ET
Spanish-speaking guest.
Answers in Spanish and continues the reservation conversation
Caller
"Buenas noches, ¿tienen habitaciones disponibles para mañana?"
Ava (in Spanish)
"Buenas noches. Sí, tenemos disponibilidad. Nuestras tarifas comienzan en $110 por noche. ¿Para cuántas personas y cuántas noches?"
Caller
"Dos personas, dos noches..."
Call the demo line: (256) 809-0866.
Calculator03
Estimate the missed-call opportunity.
Enter your room count, ADR, and estimated missed calls. The estimate is directional, not a guarantee.
Property Folio · Custom Run
rooms
Typical hotel or motel property: 60 to 120 rooms
$
/ night
Typical Mid-South hotel/motel average: $110–$150
calls
Use your best estimate from voicemail, call logs, or staff feedback
Your annual gain (estimated)
Recovered bookings
$20,280
Group inquiries captured
$8,000
Long-stay captures
$22,000
Front desk hours saved
$7,665
Anchor service cost
− $10,900
Net annual gain
$44,045
Features04
What the service includes.
Ava answers common calls, captures lead details, and transfers calls that need staff attention.
§ 01 · Always answering
24/7 answering.
Ava answers calls day and night in English or Spanish, based on the caller's language.
§ 02 · Rate strategy
Rate-safe responses.
Ava can give starting-rate guidance and route the caller for exact rate confirmation.
§ 03 · Lead capture
Lead capture.
Ava captures dates, room count, contact details, and reason for stay for groups, crews, weddings, and long-stay requests.
§ 04 · FAQ flood
Handles the small stuff.
Breakfast, parking, pets, pool hours, directions, check-in, and other common property questions.
§ 05 · Smart transfer
Knows when to step aside.
Lockouts, emergencies, in-stay issues, and manager requests are routed to staff.
§ 06 · Brand-safe
Sits outside your PMS.
Anchor works on your phone line and does not require PMS access.
Estimate05
Example annual estimate.
Illustrative numbers for a 70-room property. Actual results depend on call volume, ADR, and staffing.
★ Year One Estimate ★
Annual Folio · Property #00001
After-hours bookings recovered Calls that previously went to voicemail
3/wk · $130 · 52
+ $20,280
Group inquiries captured Sports, weddings, funerals, corporate blocks
2 groups · $4,000
+ $8,000
Long-stay capture Crews, traveling nurses. Calls worth $5K+
1/quarter · $5,500
+ $22,000
Front desk hours saved Phone time redirected to in-person guests
1.5 hrs/day · $14 · 365
+ $7,665
Anchor service cost Setup + monthly retainer
$2,500 + $8,400/yr
− $10,900
Net annual gain
$47,045
Illustrative for a 70-room mid-scale property at typical mid-South ADR. Your actual results depend on call volume, current voicemail miss rate, and front-desk staffing levels.
Setup06
Setup process.
Anchor can usually be set up in about a week using your existing phone line.
Step 1.
Property factsheet.
We collect rates, amenities, hours, policies, escalation rules, and common guest questions.
Day 1 – 2
Step 2.
Build and test.
We configure Ava on a test line and verify booking, FAQ, lead capture, and transfer flows.
Day 3 – 6
Step 3.
Go live and report.
You forward calls to Ava. We monitor performance and send monthly reporting.
Day 7 & onward
Checklist07
What to check before buying.
Use these checks to decide if Anchor fits your property.
Check 01
Call the demo line and interrupt Ava. Confirm the voice can handle normal caller behavior.
Check 02
Ask how group leads, long-stay requests, and booking calls are captured and routed.
Check 03
Confirm when calls are transferred to staff, especially emergencies and in-stay issues.
Run those checks yourself: (256) 809-0866
Fit08
Why Anchor is different.
Anchor is focused on hotel phone calls: missed bookings, group leads, front desk overflow, guest FAQs, and urgent transfers.
General AI tools
- Built for many industries
- May require custom scripting for hotel calls
- May push PMS or booking-engine integration
- May not handle rate and escalation rules safely
- May not report hotel-specific outcomes
Anchor
- Built for hotel and motel phone calls
- Runs on your phone line
- Captures booking, group, and long-stay details
- Transfers urgent and in-stay calls to staff
- No PMS access required
- Monthly reporting included
Pricing09
Pricing.
Start with one property, prove call recovery, then decide whether to keep coverage.
Single Property
Single property
Anchor Phone Agent
$700/ month
+ $2,500 one-time setup
Founding pilot path: start with a property-specific setup, test real overflow or after-hours calls, and continue only if the recovered calls justify the retainer. No PMS access required.
- Ava AI phone agent, 24/7, unlimited call volume
- English + Spanish, auto-detected at greeting
- Group, corporate, long-stay lead capture
- SMS alerts to owner for every high-value inquiry
- Monthly performance report: bookings recovered, hours saved
- Quarterly factsheet update: rates, policies, seasonal events
- Month-to-month after the first 90 days. No long contracts
- Direct line to support, not a ticket portal
FAQ10
FAQ.
Short answers to common buyer questions.
Does this require franchise approval?
No. Ava runs on your phone line and does not require PMS, booking engine, or channel manager access.
What happens when a guest actually wants to book?
Ava captures the guest's name, dates, room needs, and contact details, then routes the request for staff follow-up.
How does Ava sound? Is it obviously AI?
Call the demo line and judge it yourself: (256) 809-0866.
What does it cost to run beyond your fee?
Marginal call cost runs roughly twenty cents. For a typical 70-room property, total operating costs are $150 to $350 per month, included in the monthly retainer. No surprises.
Will my front desk staff hate this?
Anchor is meant to reduce repetitive phone interruptions, not replace front desk staff.
What if Ava gets something wrong?
Ava escalates uncertain, urgent, or sensitive calls to staff. We also review early transcripts and tune the setup.
Which brands do you support?
Hotels, motels, limited-service properties, extended-stay properties, and independents. Because Anchor runs on the phone line, the flag matters less than your call flow.
Can I cancel?
Month to month after the first 90 days.
Get a Demo
Let Ava answer the next call your front desk would miss.
Do not miss the opportunity to be first to increase your hotel business with 24/7 AI phone coverage.
Enter your email. We will send demo details and review whether Anchor fits your property.
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Demo line: (256) 809-0866.